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AttuneMail documentation

Turn customer signals into the right email at the right time.

Implementation guides for event collection, identity, safe automation, hosted experiences, sending setup, testing, and operations.

Start here

Send and inspect your first customer event.

Create a server connection, identify a test customer, track a behavior, and verify the result before activating a journey.

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Getting started

Send your first customer eventCreate a server event connection, send an identify and track call, and verify the signal before using it in a journey.Core conceptsUnderstand connections, events, customers, journeys, goals, consent, and sending identities before building automation.

Customer events

Design a useful event catalogChoose stable event names and properties that make lifecycle automation understandable, testable, and safe.Connect Segment or RudderStackReuse a Segment-compatible server library by changing the data-plane URL and write key.Connect Stripe eventsUse a one-time native webhook URL to turn billing events into canonical customer signals.Connect Clerk eventsSend untouched Clerk webhook payloads to AttuneMail for identity and lifecycle signals.Connect Supabase database webhooksMap database changes into source-scoped customer events without transforming webhook bodies.Identity resolution and aliasesLink anonymous activity, durable user IDs, email traits, groups, and identifier changes without merging the wrong customers.Consent, suppression, and event dataCollect customer signals without confusing observed behavior with permission to send marketing email.

API

API authenticationAuthenticate Segment-compatible calls and native webhooks without exposing connection credentials.Customer Events API referenceReference the Segment-compatible event routes, common fields, responses, and canonical compatibility endpoint.Batching, idempotency, and limitsBuild an efficient retry-safe event producer within documented request and workspace limits.Errors and troubleshootingDiagnose rejected credentials, invalid events, oversized requests, rate limits, processing failures, and missing journey enrollments.

Test and operate

Test customer events safelyValidate payloads, schemas, identity, journey qualification, and exits without emailing real customers.Inspect and replay eventsUse the customer event ledger to diagnose source data, identity, processing, and journey behavior without creating accidental duplicates.

Hosted experiences

Signup formsBuild, publish, and operate consent-aware hosted signup forms connected to audiences and welcome workflows.Landing pagesCreate responsive hosted campaign pages, connect managed forms, publish versioned snapshots, and measure conversion.Custom domains for hosted experiencesUnderstand current availability and the enterprise readiness process for branded form and landing-page hostnames.

Email delivery

Email delivery provider modelUnderstand what AttuneMail manages, what your team configures, and how provider costs stay separate from customer-facing workflow design.Configure a sending domainVerify email authentication, add sender addresses, test delivery, and diagnose DNS status safely.